Demo - Virtual Tax Consultant for US based Tax Info Services Company

Customer Profile

Customer is a global information services company with EUR 3.7 billion revenue, headquartered in Alphen aan den Rijn, Netherlands.

Demo Scope

Customer wanted to modernize the Knowledge Transition process when HCL was taking over the Enterprise level Application Support and Maintenance work from previous vendor(s). Transition sessions were supposed to be recorded and referenced in any of the future occasions whenever a content from those videos are needed to be referred.